Undetected Water Leak Rebate Application Form

Please complete the application form to apply for undetected leak assistance.

In order to be eligible for an Undetected Leak Rebate, applications must meet and address all the criteria as outlined. Refer to our Undetected Leak Rebate Policy for more information.

The Undetected Leak Rebate may be provided if the following criteria is met:

The fault must be repaired by a licensed plumber.
The Undetected Leak Application must be submitted within 30 days of the due date shown on your bill.
No previous rebate has been granted to the owner/s of the property within the last five years.

Your application will be denied in instances where:

water is found seeping, spraying, pooling, bubbling, running, flowing, gushing etc.
there is dampness on the surface, in walls or floors.
there is additional or unusual growth of grass or vegetation.
the loss of water was the result of faulty plumbing fixtures (I.e. taps, toilet cisterns, hot water services, cattle troughs, sprinkler or irrigation systems).
the property is connected via a non-standard water service.
the fault was repaired by someone other than a licensed plumber.

Should you have any questions regarding your application, please contact our office on 02 6922 0608, available 8am to 4:30pm Monday to Friday.

Your contact details

What is your relationship to this property? *

Owner
Authorised Representative

Title

First Name *

Last Name *

Phone Number *

Email address *

Property and account details

Riverina Water account number *

Property postcode *

Property suburb, town or village *

Property street name *

Property street number *

Unit number (if applicable)

Water leak details

Date leak was identified *

Date plumber repaired the leak *

Please provide details on the nature of your water leak, including where and how it occurred? *

Were there any signs of a leak? *

No
Yes

Licensed plumber details

Plumber's name *

Plumbing business name *

Plumber's contact number *

Plumber's license number *

Attach a copy of the invoice from your plumber *

Statement

True and correct information *

I am the owner or authorised representative and I declare that the information I have provided in this form is true and correct.

Any personal information that you provide on this form will be used strictly in accordance with the purpose for which it is intended. The provision of this information is deemed to be voluntary. Riverina Water maintains strict control over the use and disclosure of personal information in line with our Privacy Management Plan 2020 and document management guidelines. *

I understand