You can request a refund online if you have accidentally overpaid your account or if you are in credit.
If you have overpaid or have a credit on your account complete this form to have the money refunded.
If your account is in credit due to a payment plan you may be paying too much. Please contact us to review your payment plan.
Refunds are usually process within 14 days and can only be paid to a nominated bank account of the property owner.