Buying or selling a property?

Find out everything you need to know in relation to your water service.

When you buy or sell a property, you don’t need to notify us of the sale. Your solicitor or conveyancing agent will conduct the necessary searches and requests on your behalf.

This is processed by your solicitor who contacts the NSW Land Registry Services and notifies them of the change and they forward the information to us. This process can take up to twelve weeks.

Frequently Asked Questions

No. Riverina Water does not disconnect the water supply or do a final reading on sale of a property. 

As part of the settlement process, solicitors for both parties will agree on the portion you are responsible for up to the date of settlement. 

This will then be paid to Riverina Water or adjusted in your settlement figures. 

Your solicitor will also notify Land and Property Information NSW on change of ownership and they forward this information to us.

Your solicitor or conveyancing agent notifies NSW Land Registry Services of the change and they forward the information to Riverina Water. This may take up to 12 weeks.

It can take up to 12 weeks for the updated ownership details to be provided to Riverina Water from NSW Land Registry Services. Please disregard the bill as it will be sent to the new owner once our records are updated.

Don't forget to contact us to cancel any automatic payments you may have set up with us. This will ensure that you don’t make any payments that your solicitor or conveyancer is not aware of once they have received the water charges certificate.

If you have made a payment after settlement, let your solicitor or conveyancer know. They will be able to organise the relevant adjustments. 

You do not need to provide us with a current meter read. 

As part of the settlement process, your solicitor or conveyancer will request a water rates certificate (known as a Section 603 Certificate), which provides up-to-date information on the applicable charges for the property. They will then calculate any outstanding charges in settlement to be paid.

When the property settlement goes through, we don’t send a final bill to the seller. We will continue to read the meter in our normal cycle and send the next bill to you as the new owner.